who we are...
AnsweringServices-Orlando.com is a service of AnswerNet. AnswerNet is a full-service provider of inbound, outbound, automated and business process outsourcing (BPO) call center services providing answering services and call center services throughout Orlando, Florida, the U.S. and Canada.
Our call center in Orlando is AnswerNet's premier location for handling multilingual calls in English and Spanish and is a leading provider of call center services for Healthcare, Utilities, Retail, Hospitality, Tourism and Attorneys.
We provide state-of-the-art technology and agents with the skills to fit your specific needs. Our agents are trained to up-sell, cross-sell and increase the size of your orders. As an extension of your team, AnswerNet Agents are trained on the specifics of your company and products before ever taking orders for you.
resources...
Employment (Corporate Web site)
what we do...
Our Orlando answering service is a dedicated, service-oriented contact center with exceptional experience in Customer Service due to the region's abundance of theme parks and hotels.
AnswerNet employs bilingual agents who can speak both English and Spanish fluently—a key benefit for clients using our Customer Service, Dealer Locator, Appointment Scheduling / Reservation, Telephone Answering and Order Entry Services.
answering services...
Our Orlando answering service and call center service specialties include:
Telephone Answering Service (TAS) Bilingual Spanish Answering Service Hotlines Appointment Scheduling / Reservations Dealer Locator Order Entry Customer Care / Help Desk |
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why choose us...
Through its unique structure of 28 tightly integrated call centers across North America, AnswerNet gives clients the personal attention and customer service of a small, local call center while also providing the capability, technology, and campaign management of a large, international call center.
We customize every call center program to meet our clients’ needs. No program is too large or too small.
Our extremely flexible network of integrated call centers gives us the unique ability to precisely match agents to volume.
Our varying locations enable us to continually provide service, even during natural or man-made disasters.
AnswerNet agents go through a rigorous training process before answering calls and are continuously monitored using a 33-point quality assurance checklist.
Our Experience
Our call center in Orlando has a long history and exceptional experience in providing answering services and call center solutions for a wide range of industries including:
Healthcare Hospitality Tourism Attorneys And Many Others |
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